Privacy Policy

Privacy Policy

This page is being updated. The following summarizes how The Haven Counselling & Wellness handles information when you use this website or contact us.

Information we collect

When you submit our contact form, we collect the details you provide (such as your name, email, phone number, service interest, and message). When you book through our Jane App portal, booking and scheduling information is handled by that service according to its own privacy practices.

Analytics

We use Umami analytics (hosted at stats.neudigital.ca) to understand how visitors use this site. Umami is configured without cookies and does not use personal data for advertising. Aggregated usage data helps us improve the website experience.

Hosting and third parties

This site is hosted on Netlify. Form submissions may be processed through Netlify Forms. Email and booking services are provided by third-party vendors necessary to operate our practice.

Your rights

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and clinical record-keeping requirements. To ask a privacy question, contact us at contact@thehavenwellness.ca or +1 (587) 377-6681.

Last updated: May 2026. A complete policy reviewed for PIPEDA and Alberta PIPA will be published here.